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May 6, 2011

Plato Consult Limited: Customer Development Manager

Plato Consult Limited: Customer Development Manager
Plato Consult was established in 2007 to provide value added management and human resource consulting services in the areas of executive search, business strategy and restructuring, organizational development and outsourcing (management of casual staff and payroll processing).
The firm seeks to help clients to achieve their short and long term objectives by developing strategies that link the company’s vision to business strategy, people engagement, roles and processes to performance indicators to achieve financial results.
If you wish to setup business in Ghana, we can assist you with the process to ensure a smooth transition.The Customer Development Manager shall be responsible for managing the day to day business relationship with the distributors and key accounts within the territory and deliver agreed sales, profitability and distribution. The successful candidate will also  maintain essential reporting and information flow on the territory  The role reports to the Sales Manager.

The role has the following responsibilities;

    * Cultivate and build strong business relationships with key decision makers
    * Collaborate with marketing team on customer-specific consumer promotion and advertising programs and execution
    * Prospecting via phone, e-mail and other medium; follow-up letters/e-mails.
    * Accurate planning and reporting of all sales and customer related issues
    * Develop system to monitor competitive activities & trade marketing trends
    * Renewal of client contracts
    * Obtain and provide territory information regarding market intelligence and penetration.
    * Monitor and manage customer promotional activity and trade spending to ensure strategic alignment and maximum ROI.
    * Conducts customer specific analysis across portfolio of brands to identify key issues and opportunities to the plan and makes recommendations based on findings to drive improvement
    * Collaborate with sales & marketing in the development and delivery of customer presentations.

Required Skills or Experience

Role specific qualification;
    * First degree in sales, marketing or any related program
    * 2-3 years of hands-on experience in sales and distribution in a FMCG company.
    * Key Account/Distributor management experience.
    * Strong negotiation skills and proven ability to negotiate.
    * Strong analytical and administrative skills.
    * Highly organized, self motivated and goal orientated.
    * Proficiency in MS Office Suite

Person specific qualification;

    * Achievement Orientation
    * Excellent interpersonal and communication skills
    * Strong People Manager
    * Strong strategic, analytical, and creative skills
    * Customer Focus
    * Commercial understanding
 
How To Apply

Please foward all cv’s to: cv1@platogh.com

Offer valid till: 13 May, 2011

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